Does anyone know if there are any videos on how to use the new hook cleaning tool in the new accessory kit for the 830? I couldn't find any on the Bernina website yesterday.
I have the new accessory kit, but my dealer hasn't tried the new hook cleaning tool yet. I am not going to poke that hook cleaning tool into my bobbin case without some fairly good instruction.
Last night I was doing a feather stitch, with the D foot and and dual feed engaged, quilting a baby quilt for a shower today. I couldn't finish it. I had a terrible time with thread getting caught under the throat plate. I would clean out all the thread I could see, and try again, and the same thing would happen. I was using YLI polyester embroidery thread. I tried re-threading, new needles (including quilting, embroidery, universal and microtex), size 11 and size 14 needles. I would start sewing again and it would jam right away. I took out the YLI and tested it with Superior's MasterPiece. Same problem.
It would jam everytime for awhile, and then magically start sewing like a dream for 20 minutes, and then go back to jamming. Aauurgh! My best guess is that thread gets caught somewhere that I can't see.