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The Daily Blog


May 15, 2008 09:54 pm
 
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Site Crashes! - All Videos Lost!
April 01, 2007
 
Posted in Ricky  |   13 Comments  |   Submit a Comment

Yikes - well, I'm just at a loss. You try everything and then - Kaput! Crash - and the whole thing just goes up in smoke! Just kidding - April Fools!

Now that I've got your attention! Congratulations to all of you - our World Quilt Community Members. Your enthusiasm has exceeded our hopes for membership totals at the launch date - over 15,000 total members and over 10,000 Gold Star Charter Members! This evening/tonight at midnight East Coast Time, the option for Gold Star Charter Member will disappear forever and the first show will be clickable. The long wait is over - well, at least we think so.

We want to continue to ask for your patience as we have no idea what the draw will be on the servers. What we do know is that everything works as it should. If it is not working there is most likely something amiss on your end. The servers will be monitored and if something is awry on our end, we'll hop in it immediately.

For example, wireless connections can be very good and strong and then just blip out for seconds causing pauses or delays in the video. We understand that firewalls on personal computers may or may not interfere with the streaming content. We also reaize that tech support questions will continue to come in and we want you to know that we will answer all of them as soon as possible. There are a million reasons why you might not get a smooth playing video, but 95% of you should have no problem at all.

The biggest thing we know is that what we are doing could not have been done six months ago. The technology we are using is THAT new. All of you that have had technical issues have been extrememly gracious and patient. Thanks for that attitude - it really helps!

Please remember if the video is not playing at all, there might be a server overload - like phone calls to grandma on Christmas Day several years ago. But, once again we'll be monitoring this and if necessary, we'll make reports to you right here on the blog.

Now - it really is A NEW DAY!

 
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